Tenant's guide load here

Introduction

Joensuun Kodit Oy is a property company owned wholly by the City of Joensuu. The company owns over 4,000 rented flats in central Joensuu and in the areas of Kiihtelysvaara and Tuupovaara.

The company uses outsourcing services; housing management, occupant selection, building maintenance and construction contracting are purchased from companies who provide them.

This guide contains essential basic information and useful instructions for day-to-day living. The guide includes essential information on the tenancy agreement and on the rights and obligations of residents.

1. Tenancy agreement and moving in

1.1 Tenancy agreement and paying the deposit

The tenancy agreement will be signed at the house managing agency prior to moving in. The agreement will be made in two identical copies, one for the landlord and one for the tenant. The terms of the tenancy agreement are in accordance with the Act on Residential Leases (481/1995). The agreement can be valid until further notice or for a term specified in the agreement.

Prior to signing the tenancy agreement the resident shall pay the landlord a deposit equivalent to one (1) month’s rent.

1.2 Flat inspection (flat inspection card)

The condition of the flat has been inspected after the previous tenant moved out. A so-called flat inspection card has been left in the flat.

The new tenant shall inspect the flat and the flat inspection card carefully and deliver the card to the maintenance letter box within 5 days of moving in. The inspection card safeguards the tenant’s legal rights in conversations concerning for example the condition of the flat when the tenant is moving out. All observations are worth reporting.

1.3 Keys

The maintenance will hand the keys over to the tenants upon presentation of the tenancy agreement. The tenant is responsible for all keys handed over to him or her. The landlord has the right to recover all costs incurred to the landlord through lost keys.

The door opening fee is 10 € per opening on weekdays from 7 am to 3 pm, and 30 € per opening at other times and at weekends. The fee is payable in conjunction with the next payment of rent (a separate bill will not be sent).

1.4 Notices of arrival

The occupant’s notice i.e. notice of arrival shall be delivered to the maintenance letter box within 5 days of moving in. The delivery of the notice is a precondition for entering the residents into the register of occupants and entitles them to have their name on the door.

Please note that the occupant’s notice does not replace the statutory notice of removal that is to be submitted to the national Population Information System maintained by the local register offices (http://www.posti.fi/changeaddress/index.html).

1.5 Other contracts and sauna/parking space reservations

An electricity contract has to be made no later than 4 weekdays prior to moving in, for example Fortum Oyj, tel. +358 (0)800 19900 or Pohjois-Karjalan Sähkö Oy, Rantakatu 29, Joensuu, tel. +358 (0)800 980 95.

Please note! Some flats have electrical floor heating in the bathroom, a so-called comfort heating. Its electricity consumption is measured by the resident’s own electricity meter.

A parking space can be reserved and cancelled at the house managing agency. The key to the parking space is to be left inside the flat with the other keys when moving out. The resident can receive a new parking space key to replace a lost one from the maintenance company against payment. The car-heating socket has to be kept locked always. The heating cable has to be disconnected from the socket if the car is not being heated. Maintenance men will remove loose cables, which can be reclaimed from the maintenance company against payment. It is forbidden to use an interior heater.
Fees are as follows:

– Parking space 5.00€/month
– Covered parking space 9.00€/month
– Lost parking space key 9.00€/month paid to the maintenance company
– Reclaiming a removed car-heating cable 5.00€ paid to the maintenance company

Sauna hours can be reserved from the maintenance company. The sauna is heated on Fridays and Saturdays. Midweek holidays do not change the sauna days. The sauna fee is 7 € per month and it is paid together with the rent. In case the fee is not included in the bank transfer, the resident has to add it. The sauna fee has to be paid for the whole month even if the resident does not go to sauna every week.

2. Rights and obligations of residents

2.1 Paying the rent

The due date for the rent is the fifth (5th) day of each month according to the tenancy agreement. The rent shall be paid according to the bank transfer slips delivered to the resident. Using the reference number ensures a fast arrival of the payment. If there is a delay in the payment of rent, interest on late payment will be collected from the resident.

It is in the interests of both the residents and Joensuun Kodit Oy that each resident duly pays their rent and other fees. Failure to pay and delays in payments result in rent increases for the other residents.

The company will take debt collection measures on account of a default in the payment of rent. The matter will be taken to a District Court to get an eviction and collection order for the unpaid rent, the expenses of which the resident is liable to pay including interest on late payment. The order will be forwarded to the District Bailiff for the enforcement of eviction and collection, the expenses of which the resident is also liable to pay.

In addition to losing a flat, the resident might get a bad credit record as a result of the court proceedings.

PLEASE NOTE!
If the resident has difficulties in paying the rent, he or she should immediately contact the secretaries for rental affairs at the house managing agency, tel. +358 (0)201 774 342. With them it is possible to negotiate how to prevent the problem and look for ways to solve the situation.

2.2 Use and care of the flat

Tenants have an obligation to take proper care of the flat.

A written permission from Joensuun Kodit Oy / the technical housing manager is to be obtained for all repairs and alterations in the flat.

Please find attached a maintenance responsibility table.

Tenants have an obligation to immediately notify the maintenance company of any damages or defects found in the flats, e.g. seepages, leakages and damaged electrical appliances, in order to avoid more serious damage. If the maintenance company does not respond to the notice, the tenant has to contact the house managing agency without further delay.

Please note that the tenant may become liable to pay damages if he or she has damaged the flat or the structure of the building by negligence.

The company has insured the building and its fixed structures. Tenants’ possessions are not covered by the company’s property insurance, but the tenant has to take out a home insurance policy to cover them.

The tenant is responsible for obtaining a smoke alarm, maintaining it and changing the battery.

3. Special situations

3.1 Disturbances

If a tenant does not comply with the rules and regulations and thus disturbs other tenants, tenants should try to discuss the matter with the person creating the disturbance. If a discussion is of no help or it is not possible to have a discussion and the disturbance continues, a written complaint, stating the reasons for it, should be made to the housing manager.

If the disturbance is significant, please call the police and report it also to the housing manager or the maintenance company.

The attached rules and regulations have been prepared in order to promote the comfort, health and safety of the residents. Compliance with the rules is a common interest of all the residents.

3.2 Notification of an empty flat and temporary assignment of a flat

If the flat is to remain empty for a longer period, the housing manager is to be notified.

The tenant may not assign the flat as a whole to another person without the company’s permission. If the tenant wishes to assign the flat for a fixed term to another person’s use for reasons of employment, study or other reasonable reason, he or she has to obtain a written permission from the company. The permission can be granted for no longer than two years.

4. Resident management

The purpose of the joint management of residents and the owner, i.e. residents’ democracy, is to provide residents with opportunities to influence and the right to make decisions on issues concerning their housing conditions. It aims to increase the comfort of residents and improve the upkeep and maintenance of buildings.

The action starts from the residents. The residents’ meeting convenes once a year and when necessary. The residents’ meeting, attended by permanent residents, elects a residents’ committee or a contact person and discusses matters related to their own housing conditions. They can also cooperate with the residents of a neighbouring housing unit. The residents’ meeting can propose candidates to the company’s board of directors.

The residents’ committee convenes when needed to consider matters related to their housing unit, such as the budget, repair measures and opinions.

Between the residents’ committees and the company’s board of directors operates a cooperation body of the chairmen of the residents’ committees in Joensuu. It convenes two to three times a year to consider issues related to, for example, the budget and strategy. The cooperation body makes a proposal for the resident members to the board for the general meeting.

STRUCTURE OF RESIDENT MANAGEMENT

RESIDENTS

RESIDENTS’ MEETINGS (aims to convene at least once a year at the invitation of the
residents’ committee or the housing manager)

RESIDENTS’ COMMITTEES (convenes when needed)

COOPERATION BODY OF CHAIRMEN OF RESIDENTS’ COMMITTEES
(convenes 2 to 3 times a year)

BOARD OF DIRECTORS (convenes always when necessary, 8 to 10 times a year)

GENERAL MEETING (annual general meeting once a year)

5. End of the tenancy and moving out

The tenancy agreement ends when a notice to quit is given, the lease is cancelled or a fixed-term agreement ends. The period of notice for a tenancy agreement valid until further notice is one (1) calendar month when the notice to quit is given by the tenant. The period of notice starts at the end of the month in which the tenant has served a written notice of termination to the house managing agency. A printable notice of termination form (in Finnish) is available at www.joensuunkodit.fi.

The tenant is responsible for cleaning up the flat before moving out. The flat has to be empty and cleaned up on the day specified by the tenant when giving a notice to quit.

All keys are to be left inside the flat.

5.1 Returning the deposit

The deposit will be returned to the tenant in full providing that

– the tenant has cleaned up the flat
– the tenant has left all the keys inside the flat
– the flat has been found to be in proper condition in the final inspection
– the tenant does not have unpaid rent or other unfulfilled obligations.

If this is not the case, the company has the right, without hearing the tenant, to use the deposit or part thereof to settle any outstanding claims.

6. Principles on determining the rent

Joensuun Kodit Oy is a so-called non-profit corporation. The company operates in compliance with the legislation on state-subsidized housing loans (ARAVA loans) and with the Act on the Use, Assignment and Redemption of State-Subsidized Rental Dwellings and Buildings (1190/1993) according to a cost recovery principle.

Tenants are charged a rent which does not exceed the amount needed, in addition to other income, to cover expenses arising in financing the dwellings and connected premises, and in sound property management.

The rent is comprised of capital expenditure and maintenance expenses. Capital expenditure includes loan interests and amortizations, annual payments and depreciations. Management expenses include housing management and administrative costs, reserves for repairs, and land leases and taxes on real property. Maintenance expenses arise from electricity, water and sewage, heating, waste management, repair and upkeep, maintenance of outdoor areas, maintenance services, insurances and, to a small degree, from resident activities.

Capital expenditure has been divided up within the company. Maintenance expenses are building-specific.

With respect to location, the rents have generally been evaluated so that the closer a building is to the city centre the higher the rent per square meter. With respect to flats, the evaluation is generally based on the principle that the rent per square meter is highest for studios and lowest for large family flats.

Tenants are notified in writing of any changes in the rent and the reasons for them. The new rent comes into force not earlier than two months after the beginning of the month following the notification.


MAINTENANCE RESPONSIBILITY TABLE